Supporting you in managing your energy and utilities

We pride ourselves on looking after our customers.

Our service delivery is the best in the energy market and we are very proud of this, our main focus is providing your business with a large team of dedicated market specialists who look after all of your service needs.

Your time is valuable and better spent than spending hours on the phone with retailers who often misinterpret or do not deliver to your expectations.

Our support team can assist you with

  • Liasing and managing retailers on queries
  • Market transfers
  • Contract validation and compliance
  • Customer contract and invoice copies ( PDF upload into Eutility’s SmartView™ portal)
  • Missing PDF invoices
  • Site access issues
  • Contract novation or change of address on your behalf
  • Contract cancellations of terminations
  • Roll ins or roll outs, actioning site additions or removals
  • New connection, including Greenfields
  • Meter replacements
  • Custom payment files
  • Invoice batching
  • General questions and concerns

Take Control - Request a call from our industry experts

Our representatives look forward to responding to your enquiry